My LG TV stops my Virgin TV remote control working

| 6 Comments | No TrackBacks
'T other day I bought me missus a new flat screen TV for our bedroom. An LG 32LH2000. One of those over there ->

(In fact, if you wanted to click on that link and purchase one of those it'd be really nice. The commission on that type of sale would pay for the hosting of this site.)

It is a superb TV (and I'm not saying that just cus I'd like you to click on the ad and buy one). It looks good; sleek, curved and thin. The picture is excellent, to my uneducated eyes; none of those problems you're supposed to look out for on flat screen TVs. You know, when the picture moves fast, the black / colour contrast, etc., etc.

The TV has another good feature that allows you to turn down the backlight to save energy. It's sold as an Eco feature but we find it makes the TV much easier to watch when the lights are off. (I'm honestly not trying to sell this TV to you, there is a point to this. But if you should want to buy one, doing so through the advert above would be reeeaaallllllyy nice.)

We had problems the other day using the remote control for the Virgin cable box (ours is a Samsung SMT-2110C). Couldn't get the remote to work at all for ages, next night it was working fine. This continued for days. The Samsung Virgin box was working fine (the buttons on the front worked fine), the remote was working fine (checked it with the box downstairs) but the Samsung Virgin box wasn't receiving the signal.

By a process of deduction we finally figured out that everything was OK except when the Eco saving feature was activated and the backlight turned down.

So finally, we have arrived at the conclusion that the Eco feature that turns down the backlight on the LG TV interferes with the infra-red signal from the remote control to the Samsung Virgin cable TV box. Can't tell you why.

Anyways, the above is probably incredibly boring unless you happen to own both an LG 32LH2000 (or, probably, and of the LG LH2000 series) and a Samsung SMT-2110C Virgin cable TV box. The whole reason for this blog post, and the overly technical references to the equipment involved, is to help anyone else that might have the same problem who is searching the internet for the reasons via Google, Bing etc.

It is possible, though, that this could affect and remote control (apart from that of the LG TV itself ).

No TrackBacks

TrackBack URL: http://www.theaardvark.co.uk/mt/mt-tb.cgi/52

6 Comments

I was just going to buy one this the link until I read about the problem. Problem is not good for your commision! Lol

Thank you so much for writing about this! My Virgin Box and remote has been screwy for the last 3 weeks - ever since I bought my new LG TV. Its been unwatchable its been so bad. New remote from virgin didn't solve the problem. Just turned off energy saving and hey presto, everything is fixed. Cheers for posting this!

just had my 3rd virgin engineer out. he told me my tv was at fault and asked if i had a back light, he did not mention energy saving. turned it off and hey presto after 6 months of frustration the control works. can't thank you enough.

Stumbled across this today after 2 months of frustration- solved all our problems. Thanks muchly.

Leave a comment

About this Entry

This page contains a single entry by theaardvark published on January 9, 2010 8:02 PM.

The Moustache - Should it stay or should go? was the previous entry in this blog.

Me vs Football is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.